I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items can’t be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for custom or personalized orders.
Returns and exchange details:
All custom made orders are non-refundable. This includes all Jewish Wedding Rings. Other products that are not custom made are refundable.
Since a custom made product was manufactured especially for you – we cannot resell it to someone else. This is why custom made items are non-refundable. Thank you for your understanding.
You may return an item up to 14 days after you received it. If you wish to proceed with a return, YOU MUST CONTACT US BEFORE YOU SEND THE ITEM. We’ll give you specific mailing instructions that will ensure that the item won’t get stuck in customs.
Unfortunately, if items are sent back without contacting us first, or sent back contrary to our specific return instructions and get stuck in customs – we reserve the right to refuse to accept the item back for return. In such a case, if the customer agrees to pay release fees from customs, we will reconsider the return.